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Grand Affaire Catering Inc. Last updated: March 2026

1. Introduction

Grand Affaire Catering Inc. ("Grand Affaire Catering," "we," "our," or "us") is a domestic business corporation organized under the laws of the State of New York. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information when you interact with our business — whether through our website at grandaffairecatering.com, by telephone, by email, through third-party catering platforms, or in connection with any catering services we provide.

Please read this policy carefully. By submitting an inquiry, placing an order, or providing your contact information to Grand Affaire Catering, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We collect personal information that you provide directly to us, as well as information generated through your engagement with our services.

Information you provide directly:

  • Full name and company or organization name
  • Email address
  • Phone number (mobile and/or landline)
  • Delivery and billing addresses
  • Event details including date, time, headcount, and dietary requirements
  • Payment information (processed securely through Square and/or Bill.com — we do not store full card details)
  • Any communications you send us by email, phone, SMS, or through third-party platforms

Information collected through your use of our services:

  • Order history and preferences
  • Correspondence related to catering inquiries, proposals, and bookings
  • Records of communications including voicemails, emails, and SMS exchanges

Information received from third-party platforms:

  • When orders are placed through third-party catering platforms (such as Cater2Me or similar services), we may receive your name, company, phone number, delivery address, and order details as provided to those platforms

3. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To respond to your catering inquiries and provide quotes or proposals
  • To process and fulfill catering orders
  • To send order confirmations, updates, and delivery notifications
  • To communicate pre-event check-in information and logistics
  • To send payment reminders for outstanding invoices
  • To follow up after your event to gather feedback
  • To contact you by SMS when a phone call was attempted and could not be completed
  • To send general business communications and relevant updates about our services
  • To maintain accurate records for billing, tax, and legal compliance purposes
  • To improve our services and operational processes

4. SMS Communications — Consent, Use, and Opt-Out

By providing your phone number to Grand Affaire Catering Inc. — whether through a catering inquiry, an order, a third-party platform, a website contact form, or any other business interaction — you consent to receive SMS (text) messages from Grand Affaire Catering Inc. related to that inquiry or order.

If you submit an inquiry or contact form on our website, the submission of that form constitutes your agreement to receive SMS messages from us in connection with your inquiry. A consent checkbox will be included on our website contact form for this purpose.

4.2 Types of SMS Messages We Send

We may send you SMS messages for the following purposes:

  • Order confirmations — confirming receipt and details of your catering order
  • Order updates — changes to delivery time, address, or menu items
  • Pre-event reminders — logistical check-in messages sent approximately 48 hours before your event
  • Payment reminders — notifications regarding outstanding invoice balances
  • Post-event follow-ups — thank-you messages and requests for feedback following your event
  • Missed call follow-ups — if we attempted to reach you by phone and were unable to connect, we may follow up by SMS
  • General sales and service communications — information about our services that may be relevant to your business needs

4.3 SMS Will Not Be Shared

Your phone number and SMS consent will not be shared with any third parties or affiliates for their own marketing purposes. SMS consent obtained by Grand Affaire Catering Inc. is used solely for communications between Grand Affaire Catering Inc. and you.

4.4 How to Opt Out

You may opt out of receiving SMS messages from Grand Affaire Catering Inc. at any time by replying STOP to any SMS message you receive from us. Upon receipt of your STOP reply, we will cease sending SMS messages to your number, except where required by law or in direct response to a request you initiate.

To re-enable SMS communications after opting out, reply START to any prior message from us, or contact us directly at This email address is being protected from spambots. You need JavaScript enabled to view it..

4.5 Help and Support

If you need assistance regarding our SMS communications, reply HELP to any SMS message from us or contact us at:

  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Phone: (718) 777-2230

4.6 Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Messaging frequency varies based on your relationship with us and the services you have requested. Grand Affaire Catering Inc. is not responsible for any charges imposed by your mobile carrier.

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

Service providers: We work with trusted third-party service providers who assist us in operating our business, including payment processors (Square, Bill.com), customer relationship management platforms (HubSpot), calendar and communication tools (Google Workspace), and SMS and telephony services (RingCentral). These providers are permitted to use your information only as necessary to provide services to us and are required to maintain appropriate security standards.

Third-party catering platforms: If your order originates through a third-party catering platform, information related to your order may be shared back with that platform for order management and fulfillment purposes.

Legal requirements: We may disclose your information if required by law, regulation, legal process, or governmental authority, or if we believe in good faith that disclosure is necessary to protect the rights, property, or safety of Grand Affaire Catering Inc., our clients, or others.

Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of our assets, your information may be transferred as part of that transaction.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Order and billing records are retained in accordance with applicable tax and accounting requirements. You may request deletion of your personal information at any time by contacting us at This email address is being protected from spambots. You need JavaScript enabled to view it., subject to any legal obligations we have to retain certain records.

7. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Payment information is handled exclusively through PCI-compliant processors and is not stored on our systems in full. No security system is impenetrable, and we cannot guarantee the absolute security of your information.

8. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information, subject to legal retention requirements
  • Opt out of SMS communications at any time (see Section 4.4)
  • Withdraw consent for certain processing activities

To exercise any of these rights, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or (718) 777-2230.

9. Children's Privacy

Our services are directed exclusively to businesses and adult individuals. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The most current version will always be available at grandaffairecatering.com/privacy. We encourage you to review this policy periodically. Your continued engagement with our services following any update constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Grand Affaire Catering Inc. Queens, New York Email: This email address is being protected from spambots. You need JavaScript enabled to view it. Phone: (718) 777-2230 Website: grandaffairecatering.com

This Privacy Policy is effective as of March 2026.